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Bill Docherty (2 Posts)

Bill Docherty

Bill Docherty is a leading figure in the international e-learning industry and an acclaimed spokesperson and presenter with more than 20 years' experience in e-learning, software engineering, implementation of enterprise software applications, and most importantly, the integration of technology to meet business objectives. Mr. Docherty's passion for learning technologies that effectively exploit business processes to achieve bottom-line results is a driving force in his current position as Vice President of Product Management at SumTotal Systems. In this role, he is responsible for interfacing with industry/financial analysts, customers, prospects and partner organizations; spearheading SumTotal Systems' product design, and development of product roadmaps.


April 26, 2017

SumTotal Advances in Nucleus Research’s Workforce Management Value Matrix to Leader Quadrant


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“Strive not to be a success, but rather to be of value.” Albert Einstein

It is with great joy and pride that we say SumTotal entered the Leader quadrant in the Nucleus WFM Value Matrix 2017; a feat that was in no small part accomplished by the fact that the new features in our SumTotal Talent Expansion Suite make us the first in the industry to bring workforce management, talent, learning, and recruitment all together into one platform.

And it is this that we are most proud of – because it is our goal to be of value to our customers and this news means we are doing this.

How?

Firstly, our SumTotal Workforce Management covers time and attendance, scheduling, absence, and leave management, giving customers the ability to conduct predictive analyses and develop workforce models, and individual managers can benefit from a holistic, real-time view of data from within their system.  Additionally, our SumTotal Core Platform provides a virtual system of record and combines SumTotal-originating data with data from any other system it integrates with to unify Workforce Management.

And how is this of value to you?

Well here’s just a sample.

  • Job/role-based scheduling which provides greater flexibility to accommodate employees’ schedules.
  • Occurrence tracking means employers can now track and auto-send warnings and communicate demerits to employees; it also helps eliminate supervisory biases, and even auto-generate messages prompted by positive events, too.
  • Our time and attendance solution can handle a high level of complexity in absence and leave management. Now an employer can get very detailed cost center position tracking, like say for example an airline manufacturer can look back and figure out who drilled any given rivet, and when.
  • Our time clocks, which cost approximately two-thirds the price of competitors’ devices, don’t force users to return to a kiosk to complete self-service actions such as absence requests.

Secondly, regardless which Workforce Management deployment model a customer chooses – SaaS-delivered via multi-tenant cloud; privately hosted in SumTotal, or on-premise, they all have access to our latest releases with new features and enhancements which, as indicated by Nucleus, is unique among vendors in this year’s WFM Value Matrix.

Because our suite is multi-tenant ready, it is possible to use the tenant model in either private cloud or on-premise to facilitate a distributed enterprise. Again, the value here is that an organization may want to have each of their business units/countries/subsidiaries in a single tenant, yet still share the same consolidated deployment. Now you can have a rapid deployment model as the initial tenant rollout, which can then be template and deployed to additional tenants delivering maximum administrative and control for each business unit/country.

And we aren’t finished. Our latest release includes even more upgrades including a new user portal, fully integrated shift trading capabilities, standardized archiving, and a major upgrade in our advanced reporting.

We will continue to strive to succeed and provide the best value to our customers. To learn more, please download Nucleus Report’s latest WFM Value Matrix.

March 29, 2017

Unified SumTotal Suite Enables Digital Workforce to Develop, Lead, and Achieve


We just unveiled a range of new features and additions to our SumTotal Talent Expansion® Suite.

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What do these enhancements mean?

As well as supporting our mission to deliver beautiful technology, they mean we can stay true to our commitment to empower employees – allowing them to become more informed, engaged, and better able to take ownership of their own career paths.

How?

By giving you and your employees:

1.      Enhanced Career Planning and Job Matching capabilities.

Employees are a company’s single most important resource. With these enhancements, we’re introducing new capabilities which will enable employees to feel more engaged, while simultaneously making them their company’s biggest ambassador.

For instance, career maps are created which will identify the steps needed to be taken to progress and what, if any, gaps exist that could hinder such progression. We also added new dashboards, which provide at-a-glance competency metrics that highlight any areas that need developing in both the current position and any role targeted as part of their career path.

This enhancement is invaluable not only because it will help HR departments demonstrate their commitment to employee retention and progression, but it demonstrates it to their employees as well. This also feeds into the goal of encouraging internal mobility – employees will remain loyal if they can see a clear path for progression within and enabled by their organization.

2.      The full benefits of Mobility

With the new SumTotal Mobile App, managers and employees can learn, manage, and give feedback, anywhere at any time.  Accessible anytime is everything from a complete employee profile to compensation and performance details to the ability to provide continuous feedback to colleagues. What’s more, employees can now access content using Windows 10 on their laptop and Windows Surface devices either online or offline.
Gone are the days of yearly reviews. This is the era of mini-reviews.

This 24/7 accessibility means users- at every level- can easily request and provide feedback “in the moment” via a tablet, smartphone, or laptop, regardless of location or time. For managers, it means they have constant feedback at their fingertips on individuals – information that allows managers to have continuous conversations on both positive comments, but also improvements an employee can make. In real-time.  Talk about optimizing your workforce!

3.      A streamlined and unified Workforce Management (WFM) user experience

We’ve given our WFM a new appearance, making it easier to use with a single sign-on and a new unified look and feel. We’ve also made it easier to integrate daily shifts and schedule changes and given you a new single timeline for managing and completing tasks.

By giving everyone a single point to search for other employees, reports, or activities we are using technology to do what it does best – improve and increase efficiencies in workflow. This will then, hopefully, translate to a correlating improvement in the organization’s efficiencies and output. Making it a win-win for everyone.

Want to learn more? Turn here to review more of our enhancements.

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